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Tickets booth was easily found, we were there early to wait for the bus, but we ended up missing it. We made the effort to confirm that we were waiting at the right place, and were told to wait at where the 9C stand is. We just stupidly stood there until it was almost time for the bus to depart but there was still no bus in sight. It was only when we walked a little further did we see the jeonju bus, blocked by all the other buses. By then, even though it was 1 min till the stated departure time, the bus driver choose to ignore us and drove off. We ended up having to wait another 1.5 hrs and top up 6200won to change our tickets. Perhaps it was due to our own misunderstanding since we were unable to communicate effectively but it definitely delayed our plans and we wasted unnecessary money.